Cotton Tails Nursery and Link Clubs

Cotton Tails Nursery Terms and Conditions

Age of Admittance

3 months to five years.

Opening Times

Nursery

 

7:30am to 6:00pm Monday to Friday

Holidays

We are open throughout the year except for public holidays and approximately one week at Christmas.

Payment

Fees are paid monthly in advance on the first of each calendar month by standing order. The fee is calculated to take into account Public and Christmas holidays and will remain the same for the whole year. An annual review will take place in June each year.

Sickness

Any child suffering from a temperature, doubtful rash, sore throat or discharge from the eyes or ears should be kept at home until the symptoms have disappeared. We also ask parents to ask if attending a consultation with a doctor if the child is well enough to attend nursery. If antibiotics are prescribed it is nursery policy not to admit the child until they have been taking antibiotics for a minimum of 24 hours.

Treatment

In the event of your child falling ill at Nursery you or the nominated persons will be contacted . The Nursery will endeavour to make contact with the above, but in the unlikely event that contact cannot be made, will use judgement in assessing whether the child requires their doctor or hospital treatment. In respect of this we ask parents to sign a consent form allowing treatment at the doctors or hospital to commence without parents being present.

Medication

The parent of any child who requires medicine should provide written permission and clearly labelled instructions on dosage to a member of staff.

Notice

If you no longer wish to maintain your place at the nursery you will be required to give one calendar months notice in writing and full fees will be charged for the notice period. The final month’s payment will have the deposit, of one week’s fee paid on joining the nursery, deducted.

Absence

It is important that we are notified if your child is to be absent from nursery. Please contact the nursery before 9:00am.

Collection

If your child is picked up after 6pm when the nursery closes an additional charged will be made. For the first five minutes as a good will gesture there will be no charge for every five minutes thereafter a fee of £3.00 will be charged.

Car Park

Please drive carefully when parking and have consideration for children and club members.

Clothes

Please name your child’s shoes and clothing so as to avoid any confusion. We ask you to provide a complete change of clothing, a named bag will be provided by the Nursery.

Baby Feeds

For the period your child is receiving bottle feeds we ask you to provide made up bottles in a clearly labelled cool bag.

Baby Change

The nursery asks for sufficient nappies and nappy sacks to be provided. The nursery will provide baby wipes and sudocrem, If you choose to you may supply a preferred alternative.

Complaints

If you have a complaint or concern we ask you to report it to the Nursery Manager. All matters will be dealt with swiftly, investigated and appropriate action taken. The outcome will be reported back to you as soon as possible.

Discipline

We do not under any circumstances carry out physical punishment. If the need arises for a child to be disciplined, they will have the wrong explained to them, asked to apologise and have a quiet calming period sat at the table work area.

Registration

In order to reserve a place for your child at the nursery, please complete and return the attached registration form enclosing a cheque for the sum of one week’s fee. Cheques to be made payable to “Cotton Tails Day Nursery”. The deposit will be deducted from your last months fees if one months notice has been given. Unfortunately we are unable to refund your deposit if you decide not to take up your place at the Nursery.